Privacy Policy

Rising Sun Child Development Center ("we," "our," "us") values the privacy of our clients, parents, guardians, and visitors to our website. This Privacy Policy explains how we collect, use, store, and protect personal information, and the rights you have regarding your data. This policy is in accordance with Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Personal Data Protection Bill (if applicable), and other relevant regulations.

By using our services, visiting our website, or engaging with us in any capacity, you consent to the practices described in this Privacy Policy.

• Personal Identifiable Information (PII): Name, address, contact details, email address, date of birth, and other personal details of the child and their family.
• Health and Medical Information: Medical history, diagnoses, treatment plans, therapy records, and any other health-related data about the child.
• Educational Information: School records, assessments, and other educational background if applicable.
• Payment Information: Billing details such as payment history, insurance information, or financial details.
• Sensitive Personal Data or Information: Details relating to a child's health, medical conditions, disabilities, or treatment history.

We collect information in several ways, including:

• Direct Interaction: When you fill out forms, register for services, schedule appointments, or communicate with us via phone, email, or in person.
• Healthcare Providers and Referrals: We may receive referrals from healthcare professionals, pediatricians, or other specialists about the child’s developmental needs.
• During Therapy Sessions: Information is collected during assessments, progress evaluations, and therapy sessions.
• Online Interactions: If you interact with us online via our website, we may collect data automatically, including IP addresses, browser types, cookies, and usage information.

We use the personal information we collect for the following purposes:

• Providing Services: To deliver and administer therapeutic services, such as assessments, treatment plans, therapy, and progress monitoring.
• Medical and Educational Records: To maintain accurate health and developmental records for the child and facilitate coordinated care.
• Billing and Payments: To process payments, manage insurance claims, and handle financial transactions related to services rendered.
• Communication: To communicate with you regarding appointments, progress updates, billing, and other service-related matters.
• Legal and Regulatory Compliance: To comply with applicable laws, including Indian data protection laws, medical privacy regulations, and industry standards.
• Improvement of Services: To analyse client feedback, improve service quality, and enhance the effectiveness of our therapies.

We prioritize the security of your personal data and employ reasonable technical and organizational measures to protect your information, including:

• Encryption: Sensitive personal information, including health records and payment details, is encrypted both in transit and at rest to protect it from unauthorized access.
• Access Control: Only authorized personnel have access to personal and medical data based on their role and necessity. Employees undergo regular training on privacy and data security.
• Secure Storage: Personal data is stored in secure electronic health record (EHR) systems and physical storage systems that comply with privacy and security standards.
• Physical Security: Our premises are equipped with secure access controls, locked storage systems, and surveillance to prevent unauthorized access to confidential information.
• Regular Audits: We regularly audit our security practices to identify vulnerabilities and improve our data protection measures.

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information under the following circumstances:

• With Your Consent: We may share information with healthcare providers, educational institutions, or other service providers with your explicit consent to ensure coordinated care.
• Third-Party Service Providers: We may engage trusted third parties (e.g., payment processors, IT services, cloud hosting) to assist in providing services. These third parties are obligated to keep your information confidential and secure.
• Legal Compliance: We may disclose your personal information when required by law or in response to a legitimate request by law enforcement or government authorities.
• Emergency Situations: In cases where the child’s safety or well-being is at risk, we may disclose necessary information to appropriate authorities or individuals to ensure their safety.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Once the data is no longer needed, we ensure it is securely deleted or anonymized to prevent unauthorized access.

As a parent or guardian, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we hold about your child, including health records and treatment history.
• Right to Correction: You can request that we correct any inaccurate or incomplete information.
• Right to Deletion: You may request the deletion of certain personal data, subject to applicable legal and retention requirements.
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances, though this may affect our ability to provide some services.
• Right to Withdraw Consent: If you have provided consent for specific data processing activities, you may withdraw that consent at any time, subject to legal requirements.
• Right to Object: You can object to the processing of personal data in certain circumstances, particularly for direct marketing or profiling purposes.

To exercise any of these rights, please contact us using the contact details provided below.

We may use cookies and other tracking technologies on our website to enhance your user experience, analyze traffic, and improve our services. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content.

You can adjust your browser settings to refuse cookies, but please note that disabling cookies may affect the functionality of some parts of our website.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make changes, we will post the updated policy on our website with a new Effective Date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Rising Sun Child Development Center
+91-9700026056

Risingsun.childtherapy@gmail.com